Welcome to Diane Lee & Associates

As we navigate this second wave of increasing coronavirus infections, we invite you to try our Telehealth services should you, or a family member you care for, be sick and not able to attend your appointment in person.  That’s right, Telehealth services, or virtual care, is here to stay! Don’t cancel, switch to Telehealth so that we can continue with your plan of care.  We will do the same if we have to self-isolate for self, or family reasons. Together we can bend this curve and keep each other safe.

For your safety, and ours, we have implemented lots of different arrival, waiting, treatment, leaving and cleaning/disinfecting procedures. Click the big button below to read more detail about these safety procedures.

A mandatory requirement of the Provincial Health Authority, WorkSafeBC and our regulatory College is that you are advised about the risk of contracting COVID-19 and that everyone is asked COVID-19 specific screening questions within 24 hours of your attendance. You will be emailed a COVID-19 Advisement and Screening form 24 hours before your appointment. Please complete and return to us. Reception will check to ensure you have done this and your therapist will ask you if there have been any health changes since you have completed this screen.  We cannot see you if you fail the screen or fail to complete it. These rules are essential for everyone’s safety. Thank you for helping to prevent the spread of this virus that has changed all of our lives.

If you have a fever, are taking medications to reduce a fever, have a cough, shortness of breath, difficulty breathing or have been exposed to someone with COVID-19 in the last 14 days, please reschedule your appointment and contact your doctor or call 811. Follow the recommendations of the public health authority (depends on the results of your COVID-19 test). If you test positive for COVID-19, the time when you can return to the clinic depends on the severity of your illness.  If you are NOT hospitalized, you may return no sooner than 10 days from time of illness onset and once permitted by your medical health authority. If you were hospitalized, you will have to have 1 negative test and be symptom free before returning to the clinic. Telehealth with your practitioner will always be available to you, if this form of treatment is applicable.  We will also cancel our in person day and offer you a virtual appointment if we have any symptoms that put you at risk.

Let’s stay safe, be kind and remember that physical distancing, masks, hand washing and not touching our face are our best protection.

Please leave the kids and family at home and bring a medical grade mask. We wear one to protect you and appreciate it if you would wear one to protect us.

Learn More About Our Safety Protocols for COVID-19