Some clinicians allow online booking through our management website. Please call the clinic for your first appointment so we can ensure you are booked with the best person for your condition.
Once your account is set up you can book appointments with these clinicians and cancel with all clinicians online (up to 24 hours before your appointment).
Setting Up Your Account
After booking your appointment you will be sent a welcome email and advised on how to set up your account on our booking website at https://dianeleeassociates.janeapp.com. You will also be sent our intake form to complete.
Your account on our booking website is a valuable tool that allows you to check your upcoming appointments, cancel any unsuitable appointments online (within 24 hours of the appointment), and update your registration details at any time.
In addition, your therapist can upload video and pictures of your home exercise/therapy program to your account for home review.
Meet Jane, Our Helpful Admin System
If you cannot complete this intake form online our receptionists will be happy to help you, just be sure to arrive 15 minutes before your appointment to do this. You will be asked to provide us with an email address so that you can complete our online intake form.
We book 1 hour initial appointments and 30 minute subsequent appointments. We reserve 5 minutes at the end of the appointment for charting and room cleaning. Other time options are available on exception and with approval of the attending clinician.
The following visits are required to be booked for 1 hour:
- All out of city, province and/or country consultations
- If we are seeing you only once at the request of another health practitioner. This will allow us sufficient time to do a proper consultation for both you and your referring practitioner.
- Consultation for diastasis rectus abdominis evaluation
- Consultation for postpartum screening of the abdominal wall and pelvic floor muscles that includes an ultrasound imaging examination.
- Consultation for vestibular therapy. Please be sure to have someone available to drive you to and from your appointment.
Please advise us at the time of booking if you will require a report outlining our findings and treatment suggestions; there is an additional fee for this service.
Arrive Early & Remember to Complete your COVID-19 Screen before EVERY appointment BEFORE you arrive in the office
Please arrive 10 minutes before your scheduled first appointment to ensure your registration details have been completed before your time with the consultant begins. You should not enter the clinic without a 24 hour COVID-19 screen completed and negative. This is emailed to you the day before your important and if you require it to be completed by our staff, your appointment will be shortened accordingly. Please be kind and keep all of us safe by following this safety precation.
Subsequent appointments are scheduled for ½ hour; one-hour booking is available on request.
Some of this time is dedicated to charting, discussion, treatment planning and/or generating reports to communicate, with your permission, to the rest of your health team.
We do not double book, no other clients are booked in your time.
Check-up Appointments Available
After you are discharged you can choose to be sent an email reminder to book in for a followup ‘check-up’ appointment.
The length of time between your last visit and this reminder can be decided between you and your therapist. We aim to help you remain healthy and active and to prevent problems from becoming painful and limiting. The choice is yours! When you receive this reminder email, please call the clinic to book your ‘check-up’ appointment.